What we text
- Your quote is ready, with a link to review and approve it
- Scheduling and appointment updates
- Invoices and payment links
- Payment receipts
- Your private client portal link
No marketing or promotional texts. Every link goes to our own site, urbanedge.pro.
How customers opt in
1. Verbally — at the consultation, site visit, or by phone
Before we text a customer, Tim (the owner) asks during the free consultation, a site visit, or a phone call:
“Is it OK if Urban Edge Outdoors texts you about your project at this number — things like your quote, scheduling, invoices, and receipts? Message frequency varies and message and data rates may apply. You can reply STOP anytime to opt out, or HELP for help.”
We text only customers who say yes, and we note their agreement and the date on their customer record. Customers who say no are contacted by phone or email instead.
The first text after a customer opts in confirms it:
“Urban Edge Outdoors: Thanks for opting in to project texts (quotes, scheduling, invoices & receipts). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
2. Online — requesting your portal link
Customers can request their client portal link by text at urbanedge.pro/portal. The form explains, next to the button, that submitting it sends a text to the phone number we have on file, with message and data rate, HELP, and STOP information. Submitting the form sends one text with the link.
Frequency, cost, help, and opting out
- Message frequency varies — typically a few messages a month while a project is active.
- Message and data rates may apply.
- Reply HELP for help, or contact us at (503) 597-8520 or tim@urbanedgeoutdoors.com.
- Reply STOP at any time to opt out. You'll get one confirmation and no further texts. Reply START to opt back in.
- Carriers are not liable for delayed or undelivered messages.
Your privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text-message opt-in data and consent are never shared with any third parties. See our Privacy Policy and Terms & Conditions.